rapi Legal Notice

We at rapi operate an online sportsbook and casino platform subject to the laws of the jurisdictions in which we do business. This legal notice sets out our service boundaries, the responsibilities of account holders, and your rights under our terms. Our services are available only where local law permits online wagering; we do not operate in jurisdictions where such activity is prohibited.

Users are solely responsible for verifying that access to and use of rapi comply with the laws and regulations of their own jurisdiction. We make no representation that our platform is legal in all regions, and we do not guarantee service availability outside our designated operating territories. If you are unsure whether rapi is available in your location, contact our support team before opening an account.

This page covers jurisdiction restrictions, account eligibility, data protection, and how to contact us regarding legal inquiries. It works alongside our Terms & Conditions and Privacy Policy. If you have legal questions or concerns, reach out through the Help section on rapi or contact our compliance team directly.

Service availability and jurisdiction restrictions

We do not offer our services in jurisdictions where online wagering is prohibited by local law. Our platform currently operates in Indonesia and other territories where applicable regulations allow online sportsbook and casino services. Specific regional restrictions and any updates to our service area are available from our support team.

If you access rapi from a territory where we do not operate, you do so at your own legal risk. We are not responsible for any legal consequences arising from unauthorized access or use. We may block access from IP addresses or payment methods associated with restricted regions without prior notice.

Account holders in Jakarta, Surabaya, Bandung, Medan, and other Indonesian cities where our services are permitted may use rapi in accordance with these terms. If you are located outside our designated service area, we recommend that you do not open an account or place bets on our platform.

Account eligibility and user responsibilities on rapi

To open an account on rapi, you must be at least 18 years old and a resident of a jurisdiction where our services are legally available. You warrant that all information you provide during registration is accurate and complete. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You acknowledge that you have read and understood our Terms & Conditions and agree to comply with all applicable laws in your jurisdiction. You represent that you are not a resident of a territory where online wagering is prohibited and that opening and using a rapi account does not violate any law applicable to you.

If your jurisdiction's laws change or if you relocate to a territory where our services are no longer available, you are responsible for closing your account and withdrawing your balance. Continued use of rapi after such a change constitutes a breach of these terms.

Data protection and privacy on rapi

We protect your personal data in accordance with applicable data-protection laws. Your account information, transaction history, and payment details are encrypted and stored securely. We do not sell or share your data with third parties except where required by law (for example, to comply with anti-money-laundering regulations or court orders).

For detailed information about how we collect, use, and protect your data, refer to our Privacy Policy. If you have questions about your data or wish to request access, correction, or deletion of your information, contact our support team or our data-protection officer through the Help section in your account.

We comply with applicable privacy regulations in each jurisdiction where we operate. If you have a data-protection complaint or believe we have mishandled your information, you may escalate your concern to our compliance team or, where applicable, to the data-protection authority in your jurisdiction.

Liability and dispute resolution

We provide rapi "as is" without warranty of any kind, express or implied. We are not liable for any indirect, incidental, or consequential damages arising from your use of our platform, including loss of earnings or data, even if we have been advised of the possibility of such damages.

Any disputes arising from your use of rapi are governed by the laws of the jurisdiction in which we operate and are subject to that jurisdiction's courts. You agree to submit to the jurisdiction and venue of those courts. If you have a dispute with rapi, you must contact our support team and attempt to resolve the issue within a standard resolution window before pursuing legal action.

Service availability

rapi is available only where local law permits. Users are responsible for verifying compliance with their own jurisdiction's regulations.

Account eligibility

You must be and a resident of a jurisdiction where our services are legal. Providing false information during registration is grounds for account closure.

Data protection

We encrypt and secure your personal information. Refer to our Privacy Policy for complete details about data handling.

Contact and escalation for legal matters

If you have legal questions or concerns about rapi, our terms, data handling, or service availability, contact our support team through the Help section in your account. Our team operates in English and Indonesian and can direct your inquiry to the appropriate department.

For formal legal notices, complaints, or escalations, you may contact our compliance team directly. Such communications should clearly state the nature of your concern and any supporting documentation. We aim to respond to formal inquiries within a standard window, typically 5–10 business days.

If you wish to report a violation of our terms, suspected fraud, or suspicious activity, contact our support team immediately. All reports are reviewed and investigated in accordance with our compliance procedures.

Summary: your legal rights and our commitments

We at rapi operate only in jurisdictions where local law permits online wagering. Our services are not available globally, and you are solely responsible for verifying that access and use comply with your local regulations. We do not hold country-specific licenses and make no claim to be legal in any particular nation.

Account holders must be and residents of a territory where we operate. We protect your data through encryption and comply with applicable privacy laws. Any disputes are governed by the laws of our operating jurisdiction and subject to that jurisdiction's courts. If you have legal questions, contact our compliance team through the Help section in your account.

By using rapi, you acknowledge that you have read this legal notice, understand our service restrictions, and accept full responsibility for verifying compliance with your local laws. If you do not agree with any part of this notice or our terms, do not open an account on rapi.